FAQ

FAQ

Do I need to be a Member?
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No, all are welcome with or without a membership!

Do I need to make an appointment, or do you accept walk-ins?
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Walk-ins are welcomed, but appointments are recommended to avoid long wait times.

How often should I get a haircut?
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It depends on your hair type and style. Most people get a cut every 2-4 weeks.

Can I show you a picture of the haircut I want?
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Absolutely! Bringing a reference photo helps your barber understand your desired style.

How do I maintain my haircut at home?
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Your barber can recommend styling products and techniques to keep your haircut looking fresh.

Should I wash my hair before coming in?
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No, our haircut services come with a complimentary shampoo and style!

Can you cut all hair types?
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Our master barbers are trained to cut all hair types and textures, but it’s best to ask beforehand.

What if I don’t like my haircut?
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Communicate with your barber before leaving. Will make adjustments if needed.

What happens if I’m late to my appointment?
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We provide the best service, we like to make sure you are relaxed and to not rush the process, which is why we offer a 15-minute grace period, but after that, you may need to reschedule or pay a late fee.

Do you charge for no-shows or last-minute cancellations?
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We do have a cancellation policy and may charge a fee for missed or late appointments. We understand sometimes you cannot make it to your appointment, which is why we do need a notice at least 2 hours before your appointment to have enough time to book someone who is on our waitlist that way it does not go to waste.

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